一、
C++开发工程师
1、熟练掌握C/C++编程，具备良好的面相对象编程思想以及编码规范
2、熟悉Windows/Linux 常用api
3、熟悉常用数据结构以及算法
4、熟悉Socket 络编程
5、熟练使用C++ UI框架（MFC、QT、DirectUI等）
6、能够熟练使用visual studio系列、QT Creator等编程工具
具备以下条件优先考虑：
1、从事过winnux下音视频开发
2、从事过海康、科达平台项目的开发工作
3、至少2年以上工作经验，本科学历
1、负责软件的程序设计和编码工作，修正测试过程中的程序缺陷；
2、根据需要参与技术研究、文档编写等工作。
1、计算机或相关专业，本科以上学历，三年以上工作经验，；
2、Java/JSP开发工作经验，熟悉设计模式；
3、具有扎实的Java编程功底，熟悉Linux操作系统；
4、有B/S模式开发经验，并熟练使用JSP，Servlet，JS，CSS，Jquery，Ajax等技术；
5、认真、勤奋、有责任心，沟通能力强，良好的协作精神，能承受一定工作压力。
研究院院长
1、负责研究院的日常管理、规划
2、参与并执行公司制定的技术方向，带领研究院进行预研、积累、孵化
3、对平台、通用等技术可复用成果物，以及技术研究等研究院工作，进行指导、决策和规划，支撑公司业务交付，推广研究成果
4、参与并执行公司的技术管理，辅助提升整个公司的技术能力
1、工作经验8年以上，相关管理经验3年以上。具备扎实的研发、研究基础
2、熟悉当前主流技术现状，对Web系统、大数据、人工智能等方向有明确的认知和熟悉，最好有对应的研究经验
3、具备良好的规划、管理能力，团队合作能力以及推进工作执行能力
4、可承受压力，有责任感，很好的沟通协调能力
研究员
1、 负责对应研究方向的规划、设计、执行、推广应用
2、 负责对应成果的质量，包括并不限于开发、测试、维护
3、 支持对应成果的落地应用，支撑相关业务交付
1、计算机、数学相关专业，5年左右工作经验，2~ 3年架构工作经验，统招全日制本科以上学历（985、211）
2、熟练掌握Java语言，熟悉常用的开源J2EE框架的使用，如Spring, Spring MVC, Mybatis
3、熟悉设计模式和面向对象开发，数据结构和算法，对软件架构和代码结构有良好的认知
4、熟悉主流关系型和非关系型数据库，熟练掌握常用数据库MYSQL、SQLSERVER、MongoDB开发
5、具有较强的沟通交流能力，能在快节奏环境中工作，有责任心和进取心
6、具有很好的学习能力，能适应工作压力，具备良好的团队精神和敬业精神
7、能够独立完成相关学习、研究
二、
Responsibilities
l Design and produce all the necessary documents required for the Project
o Gap Analysis Report
o Standard Rollout Plan
o User Acceptance Test Specifications
o Cutover Plan
o Training Materials
Skills and Qualifications
l Strong experience planning the development and delivery of complex software products
l Experience in deploying and configuring desktop application
l Good understanding of product architecture and infrastructure components
l Intermediate knowledge of SQL
l Intermediate knowledge of Linux and Windows
l Basic knowledge of DB2 database
l Ability to analyze and solve complex problems
l Fluent in English
l Aptitude to learn quickly and perform well under pressure
三、
中文技术支持
1.有过一年中文客服经验
2.普通话标准，无口音
英语 络工程师
语言要求：英语精通，口语流利
招聘需求：技术背景两年以上或 络相关经验一年以上，需要有技术工作背景， 络技术水平至少CCNA之上，CCNP左右，有相关 络工作经验优先
四、
日语客服
1.日语精通，口语流利，留学背景优先考虑
2.抗压能力强，沟通能力佳
3.学习能力强，合作意识佳
韩语客服（无夜班）
要求：朝鲜族，韩语流利，有客户服务意识，善于沟通
五、
系统集成销售经理：
岗位职责：
1、负责相关系统集成项目的销售，市场拓展，完成公司制定的各项业绩指标；
2、根据客户需求，完成谈判、投标工作，并跟进服务，提高客户满意度，做好
客户维护工作。
1、大专以上学历，具有两年以上系统集成的销售工作经验；
2、有渠道销售经验，具有独立拓展销售市场的能力和团队精神；
3、了解政府、企事业单位招投标采购流程、具有丰富的项目操作经验。
六、
对日VB.net开发工程师
1.3年以上vb.net开发经验
2.精通SQL数据库
3.日语三级相当
七、
日语BPO
1. 大专及以上学历，日语二级及以上
2. 有相关经验优先
八、
ABAP SE
1.对日ABAP开发1年以上经验。
2.能够独立读写式样书。
3.熟悉一般开发和维护工作的流程。
4.本科及以上学历，日语3级以上
Java SE
1.有2-6年JAVA Web系统的开发经验，熟悉Struts1框架，Java熟练，SQL熟练。
2.有2年以上对日开发或保守经验。
3.日语2级左右，读写没有问题，简单会话可。
MES ES
1.C#或JAVA的WEB开发经验2年以上
2.一年以上对日开发项目经验
3.SQL熟练（有SqlServer数据库开发经验优先）
嵌入式研发工程师
汽车电子相关的蓝牙，无线通信等的研发工作
1.3-6年嵌入式开发经验
2.具备无线通信，WIFI，BT，4G的相关开发经验
3.或者具备车载嵌入式开发经验
4.或者具备Linux开发经验3年以上
5.精通C或者C++编程
培训经理
方向：Softskill
1.大连新Center培训体系的建立和架构
2.呼叫中心培训课程的设计和培训计划的制定实施
3.培训师团队管理
1.呼叫中心培训经理相关工作经验
2.有项目落地经验（优先）
3.英语流利
九、
Country Finance Manager
Job Deion:
Supporting controlling/engagement and finance partnership on ledger level
Ensuring balance sheet accounting compliance and consistency of internal procedures with relating internal policies, internal/SOX controls and US GAAP (internal and external audit, compliance)
Review of MJEs and account reconciliations based on DoA, internal policies and ARM
Coordination/Supervision of activities during MEC in line with MEC calendar
Follow-up of MEC issues and proposal of resolution
Preparation of monthly, quarterly and year-end reporting schedules
Leading regular (BS review, MEC) and ad-hoc calls with business
Transition support (DAR, FIS, JE Analysis, training)
Leading internal projects – merge/split of entities, migration to other ERP, leading of UAT, etc.
Providing support during audits and reviews
RTR internal projects and related activities
Requirements:
6 – 10 years in complex finance/controlling roles in industrial company or in an accounting firm
Audit and FP&A background preferred
P&L experience an advantage
MS-Office, ERPs (SAP, iScala, Oracle), HFM preferred
Fluent in English, second language is an advantage
Shared service center experience preferred
Leadership and project management experience required
Excellent communication skills across all levels of the organization
University degree in business administration or adequate professional experience focusing on Finance/ Accounting
ACA, ACCA, CIMA or equivalent required
十、
韩语客服专员-邮件/即时聊天系统应对
岗位职责:
1)美国当下流行手机或平板产品的移动操作系统的在线技术支持；
2)以邮件或即时聊天系统为沟通桥梁，在线为韩国客户提出解决方案。
1)具有客户服务／技术支持经验的应聘者优先考虑；
2)每分钟打字速度在 90 个字以上并保证 95%的准确性；
3)对触摸屏设备／台式电脑拥有解决问题能力；
4)优秀的客户服务技巧；
5)有耐心并愿意提供支持；
6)一般的技术能力和解决问题能力；
7)韩语专业毕业或朝鲜族人士。
俄语客服专员-邮件/即时聊天系统应对
岗位职责：
1)按照SOP标准运营流程处理业务流程；
2)有较强业务敏感度，能在接受完培训后掌握在线服务技巧；
3)工作中确保对终端客户的信息安全的维护。
1)语言要求：俄语专4；要求与对应语种客户熟练在线及口语交流；且均掌握英文或中文的阅读能力和母语的转化能力；
2)大专或以上学历；
3)全日制员工；
4)良好的客服服务礼仪和服务技巧；
5)以客户为导向，主动积极；
6)电脑应用熟练及俄语输入速度80字/s及以上；
7)能适应工作压力，接受轮班安排。
Engagement Manager for Deliver Excellence
Job Deion:
Engagement Manager for Deliver Excellence is responsible for driving sustainable continuous improvement effort through Lean Six Sigma projects and other various Problem solving techniques, for Customer Relationship Management accounts globally. Primary focus is on ensuring high customer, investor and employee satisfaction. Delivery excellence uses a LEAN based methodology that works to eliminate everything that does not add value to Company and its clients. The role is responsible for managing the Delivery Excellence and Continuous improvement opportunities in China . He / She will manage the day to day activities defined for business benefits including but not limited to implementation, Delivery Excellence/Continuous Improvement Geo resources, benefits realization, communications with account leadership, Delivery Project Executive`s and implementations manager(s).
A DE Engagement Manager is responsible for:
1) Lead multiple work streams within accounts/projects, conducting diagnostics, creating future state designs, and recommending changes to implement
2) Interacting with account change agent to ensure they are prepared to implement
3) Interact with stakeholders to share diagnostics, future state design, and implementation
4) recommendations
5) Driving improvement initiatives through Six Sigma and Lean Projects that positively impact Client satisfaction & business profitability
6) Identifying areas of improvement and facilitating improvement projects which can result in significant improvement in profitability
7) Solving business problems through innovative & sustainable solutions
8) Identifying process gaps & automation opportunities
9) Project managing improvement efforts in assigned accounts / location
10) Driving effective Change Management for a stable & consistent delivery – Zero surprise operations
11) Deliver Six Sigma YB / GB Trainings and mentor end to end projects
Qualifications/Certifications:
1) Graduate
2) Certified LEAN Six Sigma Master Black Belt or Black Belt
Experience:
1) 7+ years of experience in contact centre / outsourcing space
2) 5+ years of experience with CRM voice or non-voice business (chat & email)
3) Preferred – Experience within CRM domain
4) Exposure to driving complex Improvement projects across multiple accounts/domains
Skills:
1) Proficient in Speaking and Writing English / Excellent Communication Skills
2) Project management
3) Effective communication with account leadership
4) Ability to identify improvement opportunities
5) Process mapping
6) Problem solving
Required:
1) Valid passport
2) Applicant should be open to travel short & medium term assignments
3) Flexibility to work in shifts
4) Excellent Knowledge of MS Excel & PowerPoint & Minitab
Training and Transaction QA Manager
Job Responsibilities
– Lead Training and Transaction QA team to support customer service delivery in customer care/technical support account
– Lead and Manage COPC deployment and maintenance in Quality and Training line
– Work with client and delivery closely on improving CSAT, Quality and other metrics.
– Provide high quality analysis to support customer service delivery by using Six Sigma and Quality statistics
– Mentor and Coach Six Sigma projects
– Driving Best Practice Sharing
– Lead/Support other Training and Quality initiatives
Job Requirements (skills/experiences)
– At least 3 years operation or quality management experience
– Knowledge of ISO 9000/COPC deployment and operationalization, ISO lead auditor certification or COPC coordinator certification is a plus
– Demonstrated ISO/COPC experience.
– Six Sigma Black Belt certification is a plus
– Good functional knowledge of MS office tools.
– Good communication skills – Fluent spoken and written English
– Good leadership and interpersonal skills
– Good team player
– Good Presentation Skills
– Good Analytical Skills
– Good Project Management Skills
Qualifications (Education/Major/Certificates)
– Bachelor’s degree
WFM Manager
Job Deion：
1.End to End responsibility of Client and Internal Reporting, resource management, from capacity planning, hiring tickets to production;
2.Responsible for delivering against client SOWs and SLAs – Must have in depth knowledge of call center and back office operations and metrics like Grade of Service to FTE requirement ratios, productivity and utilization drivers, different billing environments etc. Providing Root Cause Analysis for SL deviations;
3.Efficient Utilization plans for both voice and data projects through efficient scheduling and cross utilization;
4.HC, seats and PC consolidation and planning for the projects;
5.Support to Project DPE/PEs for data analysis and improvement projects;
6.Supporting the DPE on improvement and cost reduction projects;
7.Supporting Project Managers in identification, measurement and internal reporting of KPIs;
8.Understanding the Information Management system in place and providing better solutions for effective analysis and reporting which is specific to every project;
9.Timely and accurate reporting of all internal and client metrics to the local and global Management teams;
10.Leading automation projects to reduce reporting and data consolidation workload;
11.Efficient Co-ordination with the HR, Hiring, and Finance, IT, RESO and procurement teams for information management;
12.Proper Documentation of all WFM processes/ Reports for 100% Audit compliance. Ensuring appropriate access controls and security checks needed for safe guarding the confidential data handled by the WFM team’s preparation for instruction, including pre-class room set-up and configuration;
13.Working under tight deadlines with minimal supervision;
14.Cross support and monitor 3 site’s WFM work in the field of scheduling, RTA, Reporting and WFM Payroll;
15.Work with India WFM scheduling team and reporting team on conducting the schedules and reports for local project;
16.Work with advisors and operation managers on the shift arrangement, balance the business needs and staff requirement;
17.Responsible to timely action on Client’s request related to WFM Part.
Job Requirements：
1.At least 5+ years call center working experience;
2.3+ years experience as a WFM/Scheduling/Capacity Planning Team leader;
3. Excellent Knowledge of MS Excel, Powerpoint, Access etc;
4.Excellent English communication skills;
5.Some knowledge in programming VBA, C++, Lotus s preferred.
Pricing analyst
Job Deion：
1.Develops, evaluates and implements pricing strategies and models based upon current business and competitive market dynamics. Conducts research and performs competitive pricing analysis.
2. Monitors ongoing competitive environment to ensure practices do not adversely impact company reputation or customer satisfaction.
3. Partners with Sales/Marketing, Business Development and Finance to correctly position product portfolio and establish pricing programs aligned with product/sales strategy and revenue recognition
requirements.
4. Projects impact of pricing changes, individual promotions and rebate programs on revenue.
5. Serves as financial focal point and business case analyst when reviewing individual client proposals to assess client savings expectations against company financial objectives.
6. Participates in client discussion on Financial Terms and Conditions, highlighting the risks and advantages for the client and company.
7. Creates/administers pricing databases and coordinates implementation of pricing proposals across the organization.
8. Ensures that the overall pricing processes is adhered to, including pricing delegation rules, corporate review clip levels, and all appropriate business controls surrounding the pricing process
Job Requirements：
1. Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience; or 12 yrs of related work experience.
2. Knowledge of Acccounting processes and financial planning processes
3. Understanding of Profit and Loss Statements
4. Ability to incorporate Market insights/trends and competitive landscape into financial analyses
5. Understanding of Impacts of Currency and Inflationary Impacts on Financial Modeling
6. Leadership Skills
7. Analytical skills
8. Communication skills
9. Problem Solving Skills
10. Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Some barriers to entry exist at this level (e.g., dept/peer review)
11. Determines methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead)
客服主管（佛山）
岗位职责：
1. 带领15-20人以上的团队；
2. 负责管理组内每一位员工的月度绩效考核，分析员工的优缺点，教导员工如何制定自身的职业规划；
3. 负责项目的日常运作，确保项目能够满足客户的KPI及SLA，进行数据分析与整合，跟踪 表中存在的问题并采取相应的措施加以改进；
4. 管理组内员工以及项目，根据每个员工平时的表现来安排相关的培训；
5. 处理所有成员提升上来的问题，转到相应的组去解决，并进行跟踪，确保每一个问题都能在相应的时间内解决。
1. 有相关呼叫中心管理经验；
2. 能适应轮班，倒班的工作时间；
3.熟悉呼叫中心运作流程。
呼叫中心运营经理（佛山）
岗位职责：
1. 综合管理客户关系管理业务，建立业务流程、建立并完善项目的关键指标与追踪机制，确保业务标准和质量，并提供持续改进目标方案；
2. 维护客户关系，既是有效地与客户保持沟通，反馈当前项目运营情况，确保客户满意度及项目成功交付；
3. 管理团队绩效，确保团队成员得到充足的指导与培训，以达到客户要求和标准；
4. 负责团队员工的沟通及日常管理，团队事务的日常决策、资源及团队运营成本管理等；
1. 5年以上工作经验，3年香港客户服务团队管理经验，能给予团队成员正确服务理念及服务文化的coaching，有外包业务经验者优先考虑；
2. 本科或以上学历；
3. 优秀的语言表达能力，良好的英语沟通能力；
4. 具有良好的抗压力；
5. 具有六西格玛、质量认证、客户运营绩效中心（COPC）经验等优先考虑。
呼叫中心组长（深圳）
岗位职责:
1) 负责日常管理本小组内日常运营，业务管理及时上传下达
2) 负责组内员工的日常沟通、答疑
3) 负责小组内所有的问题闭环管理
4) 每位TL每月必须做一天自己管理的Agent团队业务，以了解业务发展方向和员工可能遇到的问题形成解答思路
5) TL需要有时间管理意识，对各个业务进行时间规划，并输出业务规划表
1) 正规院校大专及以上学历，电子、通信、经济、管理、教育、心理或者其他专业优先
2) 在消费电子类、运营商、银行等相关行业1年以上同岗位工作经验，至少带过15人团队
3) 电脑打字50字/分钟以上；精通MS Office工具
4) 强有力的组织协调能力，有有效调动团队积极性的能力和方法，有较强的管理能力和沟通能力，要求有制作 告经验，有良好的写作能力
5) 口齿清晰，表达能力强；逻辑思维能力强；敬业爱岗、责任心强；有良好的协作和服务意识；有良好的沟通表达能力、随机应变能力；有良好的组织协调、压力承受能力
Recruitment Manager(Guiyang)
Job deion:
1. Conduct active & passive candidate searches to build candidate pipeline via cold calling, social networking, data mining, resumes databases, job postings, employee referrals, and career fairs.
2. Responsible for end to end recruitment life cycle from sourcing, interview scheduling, selection, offers negotiation and issue offers.
3. Extensive experience in bulk hiring (volume hiring) and able to meet on boarding schedule targets.
4. Data management for daily hiring tracker, report and analysis of interview result.
5. Be update with recruitment best practice, channel management activities, potential use of new sourcing channels & techniques.
6. Responsible for ensuring recruitment processes comply with appropriate business controls and documentation.
Required:
1. Bachelor degree, with 4 to 5 years above hiring experience (in-house).
2. Fluent English (confidence to communicate with foreigner).
3. Demonstrated sound problem solving and decision-making skills based on analysis and evaluation.
4. Resourceful, innovative, and persuasive.
5. Demonstrated integrity and ability to deal confidentially with information and issues.
6. Flexibility to quickly shift priorities and juggle simultaneous requirements.
7. Demonstrated ability to build relationships at all levels of the organization.
8. Demonstrated ability to work independently, take initiative and follow up on assigned projects.
日语数据分析专员
语言：英语或日语流利
技能：要有GA/Ominiture数据分析工具的使用经验，有过其他分析工具的经验亦可（请在推荐 告中标明）
入职时间：最好春节前
十三、
对日Java开发工程师
1.计算机相关专业，大专及以上学历；
2.Java web方向，三
声明：本站部分文章及图片源自用户投稿，如本站任何资料有侵权请您尽早请联系jinwei@zod.com.cn进行处理,非常感谢！